Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
7.4
Location
8.2
Service
7.0
Dining
8.0
Guest reviews
5.6/10
based on 5 reviews
8.6
8.6/10 based on 4507 reviews
Nathaniel
United Kingdom,
March
2025
5.0/10
I had a wonderful stay at Courtyard By Marriott Vienna Prater/Messe. The location is great, being a short walk from the U-Bahn, making it easy to explore the city. Although the bathroom could use some improvements, the overall experience was good. The breakfast buffet was one of the best I've had, with attentive service throughout my stay.
Rooms
8.0
My room was clean and spacious, with a comfortable bed that ensured great sleep. However, the bathroom shower had a half-door which caused water to spill onto the floor, an inconvenience that could be easily addressed.
Service
9.0
The staff were friendly and helpful, quickly resolving any issues that arose. Their attentiveness made my stay feel special.
Location
9.0
The hotel is located in a quiet area, just a few minutes from Krieau metro station, allowing for easy access to the city center. I appreciated the peaceful surroundings during my stay.
Dining
9.0
The breakfast buffet was amazing, offering a wide variety of delicious options. I also enjoyed dining at the hotel restaurant, where the service was just as commendable.
Facilities
8.0
The hotel had good facilities, including a parking garage and free WiFi. I appreciated how everything was designed for comfort, though the water issue in the shower was a drawback.
Anne
United Kingdom,
February
2025
5.6/10
My stay at the hotel had its ups and downs. On the positive side, the location near the metro made exploring Vienna quite easy, and my room was generally comfortable. though it could have used a deeper clean. Dining options were decent, with a nice breakfast spread, but there were a few service hiccups that were frustrating.
Rooms
6.0
The room was a decent size and had a comfortable bed, but it wasn't as clean as I hoped. Dust and uncleaned corners were noticeable, which detracted from the overall experience.
Service
5.0
While the check-in staff were friendly, I faced some delays on the second day. A communication breakdown led to some inconvenience, which impacted my impression of the service.
Location
8.0
The hotel's location is a major asset, being right next to the metro station and close to Prater Park. It allowed easy access to the city center, away from the hustle and bustle. which I appreciated.
Dining
7.0
Breakfast was quite good despite some inconsistencies in food presentation. The variety was reasonable, but I found some items. like the Bircher Muesli, could use improvement.
Facilities
6.0
The hotel offered several useful amenities, including a gym, but the lack of room service was a drawback. It would help to have more options for meals without needing to leave the hotel.
Les
United Kingdom,
January
2025
5.2/10
I had a wonderful stay at the Courtyard by Marriott Vienna Prater/Messe. The rooms were clean, quiet, and provided a very comfortable environment for my trip. I appreciated the convenient location near public transport, making it easy to explore Vienna. However, the breakfast buffet was a bit pricey for what was offered, and some amenities could use improvement.
Rooms
9.0
The Standard King Room was spacious, quiet, and perfectly clean. I loved the comfortable mattress and bedding, which made for restful nights. The bathroom shower had some issues, often spilling water onto the floor, but overall the room was well-equipped.
Service
8.0
The staff were very friendly and responsive, taking care of any issues I had promptly. However, the cleaning service could have been better timed on one occasion when they arrived right as I got back to my room.
Location
9.0
The hotel's location is fantastic, just a 3-minute walk to the U-Bahn. It's perfect for business trips, being close to the trade fair but still only 15-20 minutes from the city center.
Dining
8.0
I found the breakfast buffet to be quite extensive, but at €22, it felt a bit overpriced for the value. I enjoyed dining at the hotel restaurant, with attentive service and delicious food.
Facilities
8.0
Facilities like free WiFi throughout the hotel and an easily accessible mini shop were great. The fitness center was enjoyable, though I wish there were more amenities like coffee machines in the rooms.
Olivia
United Kingdom,
January
2025
7.0/10
My stay at the Courtyard By Marriott Vienna Prater/Messe was quite pleasant. The hotel is modern with good facilities, offering comfortable rooms and a great breakfast. However, there were a few hiccups concerning room expectations and some communication issues with staff that detracted from the experience a little.
Rooms
8.0
The room was comfortable, spacious, and clean with modern decor. I appreciated the air conditioning during the hot weather. However, it took some time to get the bathtub I had expected from the description, as I was initially placed in a room without one.
Service
7.0
The staff were generally helpful and accommodating, particularly when I needed assistance with toiletries. Although there were instances where communication could have been clearer, I appreciated their effort.
Location
8.0
The location was convenient, just a short walk from the U2 metro line. It was great for accessing the city center, though the surrounding area was a bit quiet, especially on weekends.
Dining
9.0
Breakfast was a highlight with a nice spread and customizable options. The on-site restaurant had a good variety of traditional and non-traditional fare, which I enjoyed.
Facilities
7.0
Facilities were good overall, with a mini shop and dining options available. However, I did have a misunderstanding about the laundry service that could be improved in terms of communication.
Hudson
United Kingdom,
December
2024
5.8/10
I had a decent stay at the Courtyard By Marriott Vienna Prater/Messe. the hotel was clean and comfortable, but some aspects could be improved. The location was convenient for accessing the city center, though the immediate area felt a bit too quiet for my liking. Overall, it was a satisfactory experience with some room for enhancement.
Rooms
6.0
My room was spacious and tidy, though I noticed some dust on surfaces and the decor felt a bit dated. I appreciated the large space and comfort, but cleanliness was an issue that needs addressing.
Service
6.0
The staff were generally friendly. however, the check-in process was swift, but I encountered slow service at the front desk later in my stay. Despite some issues, they were helpful when I needed assistance.
Location
7.0
The hotel's location was convenient, just a short walk to the U-Bahn, making it easy to reach downtown Vienna. However, the area felt a bit too peaceful for someone seeking vibrant surroundings.
Dining
7.0
I enjoyed the breakfast buffet, especially the fresh waffle machine. However, service could improve as the tables weren’t managed well while I was eating. it seemed a bit chaotic at times.
Facilities
6.0
The hotel offered good facilities like a gym and a sauna, but I was disappointed by the lack of room service options. It would have been nice to have a larger selection for meals.
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